Welcome to Scott Stationery Shop (“we,” “our,” or “us”). We specialize in providing high-quality adhesive solutions including Command™ products, specialty tapes, glues, and stationery items to educators, office professionals, and creative DIYers worldwide. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scottstationery.com.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, phone number, and payment details (processed securely through our PCI-compliant system).
  • Transaction Information: Details about purchases of our adhesive products (Command™ hooks, specialty tapes, glues, etc.), including payment method, product details, and order history.
  • Technical Information: IP address, browser type, device information, and operating system when you browse our site.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and search queries related to adhesive products.
  • Communication Data: Records of your communications with our adhesive experts in Coeur D’Alene via email ([email protected]) or other channels.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders for adhesive products and stationery items
  • Provide customer support and respond to inquiries about our products
  • Improve our website and product offerings based on user preferences
  • Send transactional emails (order confirmations, shipping updates)
  • Prevent fraud and enhance security (using industry-standard SSL encryption)
  • Comply with legal obligations and protect our rights
  • Analyze website usage to optimize the shopping experience for educators and DIY enthusiasts

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in payment processing (PayPal, credit card processors), shipping, website hosting, and analytics – all bound by confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights, such as in response to subpoenas or legal processes.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (except some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement robust security measures to protect your information:

  • All transactions are secured with 256-bit SSL encryption
  • PCI-compliant payment processing (we never store complete payment details)
  • Regular security audits and monitoring for suspicious activity
  • Limited access to personal information within our organization

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications (transactional emails will still be sent)
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences for adhesive products and shopping cart items
  • Analyze website traffic and user behavior to improve our offerings
  • Provide personalized content and recommendations for stationery and adhesive products
  • Enable essential website functions like secure checkout

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will indicate when changes were made. We encourage you to review this policy occasionally.

10. Contact Us

If you have questions about this Privacy Policy or our adhesive products, please contact our team in Coeur D’Alene:

Scott Stationery Shop
2197 Boone Street, COEUR D ALENE, US 83814
Email: [email protected]
We typically respond within 1 business day.